Terms and Conditions

These Terms and Conditions (“Terms”) are a legally binding agreement between you (“you”, “User”) and Fusion Crafters Trading CC (“we”, “us”, “our”), the operator of Price Check Namibia. By tapping “I Accept” you confirm you have read and understood these Terms and agree to be bound by them. If you do not agree, do not use the App.

1. Who we are

Fusion Crafters Trading CC, Registration No. CC/2025/03895
P.O. Box 91132, Klein Windhoek, Windhoek, Namibia
Contact for all data and legal matters: [email protected]

2. The service

Price Check Namibia lets you compare grocery prices across participating stores, build shopping lists, track your household budget, earn loyalty points by submitting till slips, and redeem those points for vouchers at participating retailers.

3. Prices

The prices shown in this App are submitted by merchandisers and users and reviewed by our team. They are provided for comparison and information purposes only — they are not a binding offer by any retailer.

Prices change constantly. The price displayed at the store shelf at the time of your purchase is the only price that applies to your transaction. We are not a party to any transaction between you and a retailer. We are not responsible if a price shown in the App differs from the price you find in-store, or if an item is out of stock.

You rely on prices in this App at your own risk.

4. Your account

You must be 18 years or older to register, or have written consent from a parent or legal guardian.

You are responsible for keeping your login details secure. You may only create one account. Creating multiple accounts to accumulate additional loyalty points is a breach of these Terms and will result in permanent suspension of all accounts and forfeiture of all points.

We may close your account at any time. If we close it because you broke these Terms, your points are forfeited immediately with no compensation. If we close it for any other reason, we will give you 30 days notice and the opportunity to redeem any validly earned points before closure.

5. Content you submit

When you submit a price, photograph, till slip, or any other content (“your content”):

You confirm that your content is accurate and truthful to the best of your knowledge.
You confirm that no personal information of any other person is visible in any image you submit.
You grant us a permanent, worldwide, royalty-free licence to use, store, display, and process your content for the purpose of operating the App.
You understand that submitted till slip images are reviewed by authorised staff solely to verify your purchase and award points. They are not used for any other purpose.

If any claim is made against us by a third party arising from content you submitted, you agree to cover our reasonable legal costs incurred in defending that claim.

6. Loyalty points and vouchers

6.1 Points have no cash value. Points are not money, are not transferable to another person, cannot be exchanged for cash, and do not constitute property or a debt owed to you.

6.2 Points are awarded at our discretion following review and approval of your submitted till slip. We do not guarantee points for every submission.

6.3 We may adjust, expire, or cancel your points at any time, including if we suspect fraud or abuse of the programme. Points that remain unredeemed for 24 consecutive months will expire automatically.

6.4 Vouchers redeemed through the App are subject to the terms of the issuing retailer. We are not responsible if a retailer refuses to honour a voucher or if a voucher item is out of stock. Vouchers have no cash alternative and are non-refundable once redeemed.

6.5 We may change or discontinue the loyalty programme at any time. For significant changes that reduce the value of already-earned points, we will give you at least 14 days notice.

7. Personal information we collect

Name, email address — to create and manage your account.
Home town — to show you prices relevant to where you shop.
Date of birth (optional) — to provide a birthday loyalty bonus.
Products searched, basket contents, store visits — to personalise your experience and improve the App.
Till slip photographs — to verify purchases and award loyalty points.
Push notification token — to send you deal alerts and point updates.
App version and device locale — to maintain compatibility and fix bugs.

We do not collect your ID number, passport number, bank account details, or credit card information.

We process your personal information based on your consent (given by accepting these Terms), the performance of our contract with you, and our legitimate interest in operating and improving the App.

8. How we share information

We do not sell your personal information.

We may share your information with:

Service providers (cloud hosting, push notification services) who are contractually bound to use it only on our instructions.
Law enforcement if required by law or court order.
A successor business in the event of a merger or acquisition, with prior notice to you.

We share only anonymised, aggregated data with retail partners. We do not share your individual identity, contact details, or transaction history with any retailer without your explicit consent.

9. Your rights

You have the right to access, correct, delete, and object to the processing of your personal information, and to withdraw consent at any time. Contact us at [email protected] or use the account deletion option in the App settings. We will respond within 30 days.

Users accessing this App from the European Union or United Kingdom additionally benefit from rights under the General Data Protection Regulation (GDPR) including the right to data portability. Users from South Africa benefit from rights under the Protection of Personal Information Act (POPIA). We honour all applicable data protection rights regardless of where you are located.

10. Security

All data in transit is encrypted. Passwords are stored as cryptographic hashes. Till slip images are stored in access-controlled storage accessible only to authorised review staff. If a data breach occurs that poses a risk to you, we will notify you as soon as reasonably possible.

11. Acceptable use

You may not:

Submit false, misleading, or fabricated prices or till slips
Create more than one account
Use automated tools or bots to interact with the App or earn points
Attempt to hack, reverse-engineer, or scrape the App
Use the App to harass, impersonate, or harm any other person
Use the App for any unlawful purpose

Breach of any of the above may result in immediate account suspension, forfeiture of all points, and where applicable, referral to law enforcement.

12. Limitation of liability

The App is provided on an “as is” basis. To the maximum extent permitted by applicable law:

We are not liable for any loss caused by reliance on prices shown in the App.
We are not liable for any indirect or consequential loss, including lost time, missed savings, or inconvenience.
If we are found liable for anything in connection with the App, our total liability to you is capped at NAD 500.

Nothing in these Terms excludes our liability for our own gross negligence or fraud.

13. Changes to these Terms

We may update these Terms at any time. For material changes we will give you at least 14 days notice by email or in-app notification. Your continued use of the App after the effective date of a change means you accept the updated Terms. The version you accepted is stored against your account.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Namibia. Any dispute shall be referred first to mediation. If mediation fails, disputes will be resolved by the High Court of Namibia (Main Division, Windhoek), to whose non-exclusive jurisdiction you submit.

The App is available globally. By using this App from any country, you agree to these Terms and acknowledge that they are enforceable under the laws of the Republic of Namibia regardless of where you are located. If local laws in your country impose additional obligations or rights that cannot be excluded, those laws apply alongside these Terms to that extent only — these Terms are not otherwise reduced by them.

Users are responsible for ensuring their use of the App complies with all laws applicable in their own jurisdiction. We make no representation that the App or its content is appropriate or available in every country.

15. Intellectual property

All intellectual property in and relating to Price Check Namibia is owned exclusively by Fusion Crafters Trading CC and is protected under the laws of the Republic of Namibia, including the Namibian Trade Marks Act 48 of 1973 and the Copyright and Neighbouring Rights Protection Act 6 of 1994, and under applicable international law.

Namibia is a member of the World Intellectual Property Organisation (WIPO) and a signatory to the Berne Convention for the Protection of Literary and Artistic Works. Our copyright in the App, its code, database, visual design, and all original content is automatically recognised and enforceable in all 181 Berne Convention member countries without registration in each country.

The following are the exclusive property of Fusion Crafters Trading CC:

The name “Price Check Namibia” and any abbreviation, variation, or phonetic equivalent
The Price Check Namibia logo, icon, colour scheme, and visual brand identity
The names of any distinctively branded features, tools, or functions within the App
All text, graphics, user interface layouts, screen designs, icons, and visual elements
All software code, algorithms, matching logic, ranking systems, loyalty calculation processes, and technical architecture

The Price Check Namibia product database is an original copyright work owned by Fusion Crafters Trading CC. It represents a substantial, ongoing investment in the independent collection, verification, categorisation, structuring, and maintenance of product and pricing data by our team and registered merchandisers. The database as a whole constitutes an original work protected under copyright law in Namibia and in all Berne Convention member states, regardless of the fact that individual data points such as retail prices, product names, and barcode numbers are factual information not owned by any single party.

You may not reproduce, republish, copy, imitate, or use any of the above, in whole or in part, in any country, without our express written permission. Unauthorised use constitutes infringement and we reserve the right to pursue all available legal remedies in any jurisdiction.

16. Protection of our data and systems

This clause applies to you regardless of the country in which you are located or from which you access the App.

The compiled database, user data, deal information, store listings, loyalty infrastructure, and all other data and systems accessible through or powering the App represent a substantial and ongoing investment of time, resources, and expertise by Fusion Crafters Trading CC. This investment and its output are proprietary and protected by copyright law in all Berne Convention member states.

You expressly agree that you will not, directly or through any third party, in any country:

Clone or imitate the App — you may not create, develop, fund, or assist in the development of any application, website, or service that replicates, imitates, or is substantially similar to the features, purpose, design, or function of Price Check Namibia
Scrape or harvest data — you may not use any automated or manual means to systematically extract, copy, or collect prices, product data, store listings, promotional information, user reviews, or any other data from the App or its underlying systems
Use our data to compete — you may not use any data obtained through your use of this App to build, train, populate, seed, or improve any competing product or service
Reverse-engineer our systems — you may not decompile, disassemble, or attempt to derive the source code, database structure, matching algorithms, or business logic of the App by any means
Exploit our infrastructure — you may not access our systems at a volume or frequency beyond normal personal use, or in any manner designed to replicate our database

A breach of this clause causes harm to Fusion Crafters Trading CC that cannot be adequately compensated by money alone. We are therefore entitled, without proving actual financial loss, to apply urgently to any competent court in any jurisdiction for an interdict or injunction restraining the breach. We further reserve the right to claim damages, lost profits, and legal costs on an attorney-and-client scale in any jurisdiction where we choose to enforce our rights.